What is the full form of BPO
BPO: Business Process Outsourcing
BPO related questions: What is the full form of BPO, What does BPO stand for, What is the meaning of BPO, BPO full Form in English.
The full form of BPO is Business process outsourcing it is basically a contact of the company to an outsider provider of the services or business process. It is a cost-saving initiative that permits the companies to outsource the non-core task
The organization engaged in BPO for two prominent areas of the work: back-office function and front office function
Types of BPO
Offshore outsourcing- it is when an organization contracts for services provided with a company in a foreign country.
Onshore outsourcing– it is referred to as domestic outsourcing takes place when an organization contracts for service provided by the company that functions in the same country as the hiring organization
Near shore outsourcing– when an organization contracts for services provided by the company based in neighboring countries
This may include manufacturing or back-office functions such as accounting, data entry, and human resources. It also includes front-end services like customer care and technical support. Thus, BPO services can be divided into back-office outsourcing and front office outsourcing.
What is the need for outsourcing?
The chief and one of the most prominent reasons for the implementation of outsourcing the same is a significant and enormous cost reduction.
Benefits of BPO
- Augment Company’s flexibility
- Decrease overhead expense
- Enhance revenue
- Outside expertise and proficiency
Difference between BPO and Call Center
Business process outsourcing is an organization which is responsible for performing a process for another business organization
It is used to save the cost or to gain productivity. On the other hand, the call center is part of the client’s business. Call center work includes handling telephone calls, emails. It is a place where the agents handle the queries, complaints according to their product and services.
I hope you find the above information about what is the full form of BPO of great significance
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